Articles Why It’s Time to Move Beyond Sentiment Analysis The customer landscape is no longer represented by a one-dialogue offering. When customers share their feedback with you, they expect you to listen and act. That’s why many businesses
Articles The Importance of High-Quality Training Data In the new AI/NLU paradigm, businesses realize that complex algorithms will no longer sustain their competitive advantage. The advantage lies in the ability to curate and utilize high-quality training
Articles Why Excel Isn’t Right for your NLU Projects If you’re using Excel to collaborate around training data that powers your NLU, you’re not alone—a shocking 85% of the companies we’ve surveyed resort to tools
Articles Buy, Don’t Build. HumanFirst is Enterprise Ready The decision to build proprietary solutions or buy ready-made software is important for companies investing in a long-term digital vision and roadmap. This is particularly true when it comes to
Articles Building a Semantic Emoji Prediction NLU Learn one way to approach semantic Emoji prediction with cascading intents.
Articles The crux of NLU is managing the long-tail of data. Until now, building and maintaining the training data needed to support a long-tail of intents has been a difficult problem — yet this is what is needed to go from a
Articles A bottom-up approach to NLU Bottom-up labeling applies the tried and tested divide-and-conquer approach to this problem, with great success.
